top of page

Our Services

Legal Notice / Terms and Conditions / Privacy Policy

#IMPRINT

According to § 19 of the German Value Added Tax Act (UStG), I am a small business owner. Value added tax is not charged. Information according to § 5 of the German Telemedia Act (TMG): Gregor Boritzki Klausenerstr. 6 54296 Trier

#Terms and Conditions

The following General Terms and Conditions (GTC) govern the contractual relationship between the client (customer, guest) and the tour guide. 1.Basis The contractual partners of a guided tour/tour are the customer/purchaser/client (hereinafter referred to as 'guest') on the one hand and the tour guide on the other. All contractual relationships between these two parties are governed exclusively by the following provisions. 2. conclusion of contract a) The contract is deemed to have been concluded when the service requested by the guest has been confirmed in writing by the tour guide or agent. All arrangements, side agreements and special requests are only valid if they have been agreed in writing or by telephone (if possible at least 24 hours in advance) with the tour guide. b) If the confirmation is incorrect with regard to the agreed content of the contract, the guest must object in writing within 7 days at the latest. If there are less than 7 days between the conclusion of the contract and the agreed date of service provision, the objection must be made immediately. 3. benefits a) The service owed by the tour guide is set out in the written confirmation. Changes or additions to the contractually agreed services require express agreement with the tour guide and should be set out in writing. b) Situation-related adjustments to services which become necessary after the conclusion of the contract and which were not brought about by the tour guide in bad faith (e.g. road closures, construction work, changes to opening/closing times, etc.) are permitted, provided the changes do not affect the overall character of the tour. c) Unless otherwise described or agreed, the maximum group size for (partially or fully) guided tours on foot is 25 people. d) For groups of pupils, the class size including supervisors applies. Please note that if the class is split up, at least one supervisor must remain with each group. The tour guides are not responsible for supervision. e) Unless otherwise described, all sights are explained from the outside. f) The tour takes place in all weathers. g) If the tour guide is unable to attend, he/she is entitled to assign the tour to a suitable tour guide. 4. handling of management performance a) Agreed tour times must be adhered to. If the group is delayed, the guest is obliged to inform the tour guide of this delay at the latest at the time of the agreed start of the tour. b) The tour guide is obliged to observe a waiting time of 30 minutes from the agreed start of the tour; after this time, the tour is deemed to have been canceled. c) If the group arrives late, it must be agreed between the group and the tour guide whether the tour should be shortened accordingly or whether the originally agreed duration of the tour should be adhered to. In this case, the fee is calculated on the basis of the waiting time and the actual duration of the tour. d) The guest is obliged to notify the tour guide immediately of any defects in the tour and the agreed services and to demand remedial action. The guest is only entitled to terminate the tour after it has begun if the tour guide's performance is considered to be significantly deficient and these deficiencies are not remedied despite a corresponding complaint. e) The guest is required to provide a mobile phone number on which he/she can be reached on the day of the tour when booking or in good time before the agreed date of the tour. 5. prices a) The prices of tour services are shown in the information documents or written offers of the tour guide. In principle, all services ordered and confirmed in writing are payable. b) The period for calculating the fee begins at the latest at the agreed time of the start of the tour. c) Unless otherwise agreed, the tour fee is to be paid by the guest directly and in cash to the tour guide immediately before the start of the tour. The request for invoicing must be communicated at the time of booking and is part of the order confirmation. For foreign bank transfers, all bank charges and expenses incurred shall be borne by the guest. d) If the group does not show up without canceling in advance, the entire fee is due. e) If the planned duration of the tour is extended at the guest's request and the tour guide agrees to continue guiding the group, a fee supplement of 1 hour is payable for an extension of up to 60 minutes. f) If the agreed terms of payment are not met, the tour guide is entitled to withdraw from the tour without substitution. g) Any additional costs incurred (e.g. for admissions, AntikenCard, meals, transportation, additional guided tours, etc.) that are not part of the contract are to be paid by the guest in cash directly on site. h) As a small business, the tour guide is subject to § 19 UStG and does not charge sales tax. 6. non-utilization of benefits a) If the guest does not make use of the agreed services in whole or in part without giving notice of termination or withdrawal, without the tour guide being responsible for this, although the tour guide is willing and able to provide the service, the guest is obliged to pay for the agreed service in full. There is no entitlement to reimbursement of services already paid for. b) The agreed remuneration is subject to the statutory provisions (Section 615 BGB, remuneration in the event of default of acceptance and operational risk) 7 Cancellation and changes a) The tour guide must be informed of withdrawals or (partial) cancellations during normal business hours, preferably in writing, Monday - Friday from 9.00 am to 4.00 pm. b) If the guest cancels at short notice, the tour guide is entitled to a cancellation fee. The deadlines and due dates are regulated under points 7.1 and 7.2. If the tour guide has incurred costs for hiring or canceling third-party services, these will be charged additionally to the guest. 7.1 Group tours (walking or combined walking/bus tours) a) The guest or the tour guide can cancel/cancel free of charge up to 48 hours before the agreed date. Cancellations must be communicated to the tour guide during normal working hours, usually from 9 a.m. to 4 p.m. on weekdays. b) If the guest cancels up to 24 hours before the agreed date, 50% of the agreed fee is due. c) If the guest cancels less than 24 hours before the agreed date, if the group does not show up without prior cancellation or if the tour guide waits more than 30 minutes, the entire fee is due. 7.2 Half-day and full-day trips a) The guest or the tour guide may cancel the order free of charge up to 7 working days before the agreed date. b) If the guest cancels between the 7th and 4th day before the start of the tour, 30% of the fee is due. c) If the guest cancels from the 3rd day before the start of the tour, 75% of the fee is due. d) If the guest cancels less than 24 hours before the agreed date, if the group does not show up without prior notice or if the tour guide waits more than 30 minutes, the entire fee is due. 8. image and sound recordings Film, image and sound recordings during the tour are only permitted after consultation with the tour guide. 9 Liability of the tour guide a) The tour guide is not liable to the guest and his/her companions; claims for damages are excluded. b) The exclusion of liability covers all claims, regardless of their legal basis (claims for damages arising from fault and strict liability). It also covers claims that may be transferred to a health insurance fund or a social insurance institution. The above limitation of liability shall not apply in cases of mandatory statutory liability or where a guarantee has been assumed. Excluded from this is also liability for culpably caused damages resulting from injury to life, limb and health, which are based on a breach of duty by the tour guide that is at least negligent, as well as for other damages caused by a breach of duty that is at least grossly negligent. c) In the case of vicarious agents, any liability (including for gross negligence and intent) is excluded; the tour guide is not liable for service providers etc. The tour guide is not liable for the services, actions or omissions of third parties whose services are used as part of the tour. d) As a precautionary measure, the contractual liability for damages that are not physical damages is limited to the simple fee, insofar as the damage was caused neither intentionally nor through gross negligence and in the event that the tour guide is held responsible solely due to the fault of a service provider. 10 Invalid provisions and place of jurisdiction Severability clause: Should any provision of these GTC be invalid, this shall not affect the validity of the remaining provisions. The place of performance is the place where the service is provided. The place of jurisdiction is Trier

#DATAPROTECTION

Responsible for content according to § 55 para. 2 RStV: Gregor Boritzki Photos: Private Tax No.: 42/018/30701 Tax Office Trier I welcome you to my homepage. Please note that this website and all information provided on it are governed by German law. By continuing to browse this site, every user acknowledges that the relationship between them and me is governed exclusively by German law. LIMITATION OF LIABILITY Liability for content The information on these webpages has been created to the best of my knowledge and belief and with the greatest possible care. However, I do not assume any liability for the factual accuracy of the compiled information. I cannot guarantee the completeness, correctness, or up-to-dateness of the content. As a service provider, I am responsible for my own content on these pages in accordance with general laws pursuant to § 7 para. 1 TMG. However, according to §§ 8 to 10 TMG, I am not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general laws remain unaffected. However, liability in this respect is only possible from the moment of knowledge of a specific legal violation. Upon becoming aware of such legal violations, I will remove this content immediately. Liability for links I would like to explicitly point out that I have no influence whatsoever on the design and content of the linked websites. Therefore, I hereby expressly distance myself from all content of linked pages. The operators of the linked pages are solely responsible for their content. At the time of linking, the linked pages were checked for possible legal violations, and no illegal content was identifiable at that time. However, permanent monitoring of the content of linked pages is not reasonable without concrete evidence of a violation. If I become aware of any legal violations, I will remove such links immediately. No warning without prior contact If the content or design of individual pages or parts of this website infringe the rights of third parties or violate legal provisions or otherwise constitute unfair competition in any form, I kindly request, with reference to § 8 para. 4 UWG, that you provide an appropriate, detailed explanation and prompt notification without issuing a cost note. I guarantee that any content rightly objected to will be removed within a reasonable period or fully adapted to comply with legal requirements, without the need for you to involve legal counsel. The involvement of a lawyer to issue a warning notice at the service provider’s expense does not correspond to the actual or presumed intent and would therefore constitute a violation of § 13 para. 5 UWG due to the pursuit of unrelated objectives as the primary motive for initiating proceedings—particularly the intention of generating costs—as well as a violation of the duty to mitigate damages. Any costs incurred without prior contact will be rejected in full, and I may, if necessary, file a counterclaim for violation of the aforementioned provisions. Thank you for your understanding. Copyright The content and works created by the site operators on these pages are subject to German copyright law. Contributions by third parties are marked as such. Any reproduction, editing, distribution, or any kind of use outside the limits of copyright law requires the written consent of the respective author or creator. Downloads and copies of this site are not permitted. The site operators endeavor to always respect the copyrights of others and to use self-created as well as license-free works. Data Protection Personal data is collected only with your knowledge and consent and will never be passed on to third parties without your consent. The use of my website is generally possible without providing personal data. Where personal data (for example, name, address, or email addresses) is collected on my pages, this is done, as far as possible, on a voluntary basis. However, this data will not be passed on to third parties without your explicit consent. Please note that data transmission over the Internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data against access by third parties is therefore not possible. Advertising The use of contact data published as part of the legal notice (Impressum obligation) by third parties for the purpose of sending unsolicited advertising or informational material is hereby expressly prohibited. I expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails. The sending of unsolicited advertising will be pursued without further notice by means of a formal warning and, if necessary, enforced through legal proceedings.

bottom of page